Order and Payments FAQs
We accept the following modes of payment - Debit Cards, Credit Cards, UPI, Wallets and net banking
Yes, an EMI facility is available. Please click on the payment option 'EMI' to make your payment on the checkout page. At the moment you can pay with EMI only using your credit card.
No. The course fee is inclusive of all applicable taxes.
After determining your course specifics, you will observe that the applicable discount is automatically displayed on the checkout page. These discounts are determined based on your Tallentex scores or the course stage.
During the checkout process, all applicable coupons and offers will be available in the "Apply Coupon" field. You can pick the coupon of your choice and apply it to receive a discount.
If you're experiencing issues when making your payment, please try the following: 1.Double-check that you've entered correct payment details (card number, expiry date, CVV, MPIN). 2.Check if your card is authorized for online purchases. Get in touch with your bank directly for more information on this.3.Try using another card or choose a different payment method.4.If the amount is debited from your account, please get in touch with your bank; they will be able to trace the failed transaction and make corrections.
If you're receiving an error message on the Allen checkout page and are unable to complete your purchase, please follow the steps:1.Double check that you're entering the correct details for your payment method. 2.Ensure that all required fields are filled out with accurate and valid data. 3.You have a stable internet connection
Should you find yourself dissatisfied with a course for any reason, you have the option to request a refund, subject to compliance with the terms outlined in our Refund Policy by calling our support team at +91- 9513736499.
Please follow the steps to check the status: 1.Log in to your ALLEN account 2.Navigate to Profile section 3. Click on order details
After the course purchase, the academic operations team will notify you of the course or batch start dates. Kindly review the commencement date corresponding to the course you've chosen. If you require further assistance regarding this matter, please don't hesitate to contact our support team at +91- 9513736499, and they will be more than happy to provide guidance and support
When you pay for a course, you'll get an email confirming your payment sent to the email address you shared at time of purchase. This email includes all your payment details.If you lose your payment confirmation or need another copy, you can download from your ALLEN account: Log in -> Profile -> Order Details
If the deducted amount appears twice on your account statement, we recommend contacting your bank promptly. They possess the capability to investigate the transaction and rectify any discrepancies
Sometimes payments are not processed due to technical issues between servers. If an amount was deducted from your account, we recommend contacting your bank promptly. They possess the capability to investigate the transaction and reverse the transaction.If you require further assistance regarding this matter, please don't hesitate to contact our support team at +91- 9513736499.
Currently, our system accommodates just one course per account. If you wish to purchase an additional course, we kindly request you to register using an alternative phone number and proceed with the transaction.
Currently, our system accommodates just one course per account. If you wish to purchase an additional course, we kindly request you to register using an alternative phone number and proceed with the transaction.
Yes, we provide various payment methods, including options for EMIs (Equated Monthly Installments) and instant loans. You can view all the available choices when completing your transaction on the payment page.