FAQ Orders & Payments

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FAQ Orders & Payments

Orders and Payments FAQs

We accept the following modes of payment - Debit Cards, Credit Cards, UPI, Wallets and net banking. Please note that currently we do not have american express as a payment method.

Yes, an EMI facility is available. Please click on the payment option 'EMI' to make your payment on the checkout page. There are two options: Pay using your debit/ credit card and connect with your bank for EMI converion (conversion charges may apply) or we'll help you get connected with one of our preferred loan partners for EMI conversion (processing fee will apply).

Yes, there is a processing fee for EMI purchase options. The fee may differ as per your lending partner.

No. The course fee is inclusive of all applicable taxes.

After the course purchase, the academic operations team will notify you of the course or batch start dates. Kindly review the commencement date corresponding to the course you've chosen. If you require further assistance regarding this matter, please don't hesitate to write to us at wecare@allen.in

When you pay for a course, you'll get an email confirming your payment sent to the email address you shared at the time of purchase. This email includes all your payment details. If you lose your payment confirmation or need another copy, you can download from your ALLEN account: Log into your account > Profile > Order Details

Sometimes payments are not processed due to technical issues between servers. If an amount was deducted from your account, we recommend contacting your bank promptly. They possess the capability to investigate the transaction and reverse the transaction. If you require further assistance regarding this matter, please don't hesitate to contact our support team at +91- 9513736499.

If you're experiencing issues when making your payment, please try the following: 1. Double-check that you've entered correct payment details (card number, expiry date, CVV, MPIN). 2. Check if your card is authorized for online purchases. Get in touch with your bank directly for more information on this. 3. Try using another card or choose a different payment method. If you need more assistance, please reach out to us on +91- 9513736499 or write to us at wecare@allen.in, we'll assist you as soon as possible.