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Profile Related FAQs

Go to your profile > Personal details > Contact details. Click on edit and enter the new phone number. An OTP will be sent to the new phone number. Once the OTP is verified, your phone number will be updated.

Go to your profile > Personal details > Contact details. Click on edit and enter the new email address. An OTP will be sent to the new email address. Once the OTP is verified, your email will be updated.

You can login using your email address. Once you have logged in, you can change your phone number in the profile section and update the new phone number. An OTP will be sent to the new phone number. Once the OTP is verified, your phone number will be updated.

There can be several reasons why you are not receiving an OTP verification code on your mobile phone: Network issues: Check if you have a stable network connection. Incorrect mobile number: Ensure you have entered the correct mobile number. Delayed delivery: At times, OTPs may take a few minutes to appear. Wait for a few minutes and try again. Try logging out and log in again to see if the issue is resolved.

Sorry, currently, you cannot update your home address from the account. You can, however, raise the request with our support team on wecare@allen.in. A member of our team will assist you as quickly as possible.

Yes, you may enrol in more than 1 course at a time. Once enrolled, to access the content of the desired batch, go to the top right corner of the homepage, select "Change Course" and choose the course you want to access.

You can choose how you’d like to attend the program - online or in person. To request a transfer, please drop an email to wecare@allen.in with the reason for change and the choice of center. We'll help you make the switch quickly and smoothly.

You can choose how you’d like to attend the program - online or in person. To request a transfer, just call our student support team at +91-9513736499 or drop us an email at wecare@allen.in, and we’ll help you make the switch quickly and smoothly.