You can call our helpline at 9513736499 or email us at wecare@allen.in within 15 days of course commencement. Once you share the required medium and course details, the medium will be updated.

You can access and cover your missed sessions through the recorded lectures available on your portal.

You can request a phase change by calling us at 9513736499 or emailing wecare@allen.in within 15 days of the course start date. Please mention reason for phase change and preferred phase. Our academic team will connect with you, and if after finalizing the suitable phase we shall change it.

You can reach out via call (9513736499) or email (wecare@allen.in) within 15 days from the start of your course. Kindly mention your current course, preferred course, medium, and commencement date. Our team will inform you about the applicable charges (as per transfer policy) and fee difference/refund (if any). Once confirmed, the change will be processed.

As per the policy, a course can be changed from recorded to live or vice-versa within 15 days from the course commencement date.

Batch change is possible only if the desired batch with the shift (morning/evening) is available. You can call us at 9513736499 or email wecare@allen.in within 15 days from the course commencement date, mentioning your current and preferred batch timings. Our team will check the availability and assist you accordingly.

Yes, you can raise the request by calling us at 9513736499 or emailing wecare@allen.in within 15 days from the course commencement date, along with the reason for the change. If a seat is available in the requested batch, the request will be processed.

Phase changes are not allowed in Test Series, DLP courses, or recorded-only courses. It is permitted only in Live or Live+Recorded courses as per the transfer policy

Yes, you can request a course change from Online to Offline by calling our helpline at 9513736499 or emailing us at wecare@allen.in. Our team will inform you about the fee difference and share the payment link. Once the payment is completed, the course will be updated. Please note, this request will be considered only upon approval.

To request a course change from Offline to Online, you can call our helpline at 9513736499 or email us at wecare@allen.in. Alternatively you can connect with your offline branch to process the request at earliest.