A major insurance company handled all recruiting, screening and training processes of data entry/customer service representative. Their competitor was attracting most of the qualified, potential empolyees in their market. Recruiting was made even more difficult by the strong economy and the 'job seeker's market.' This resulted in the clinent having to choose from candidates who had the 'soft skills needed for the job, but lacked to the proper 'hard' skill and training.
As an HR manager what problems do you see in the company?

Explanation

The human resource manager may face the following problems :
(i) Lack of trained workface.
(ii) Lack of sufficient personnel to provide customer services.
(iii) Innefficient maintance of data.