YOU ARE THE LIBRARIAN OF AMLA PUBLIC SCHOOL. YOU HAD PLACED AN ORDER FOR TEXT BOOKS WITH DHANPATI & SONS. SINCE THE BOOKS DID NOT ARRIVE ON TIME, YOU HAVE DECIDED TO CANCEL THE ORDER. WRITE A LETTER TO THE MANAGER, DHANPATI & SONS, CHENNAI, CANCELLING THE ORDER.

YOU ARE THE PHYSICAL EDUCATION INSTRUCTOR OF ALL SAINTS SCHOOL. YOU HAD PLACED AN ORDER FOR MATERIAL DOWNLOADED FROM MYCBSEGUIDE.COM. 5 / 7 SPORTS GOODS WITH BAT AND BALL ENTERPRISES. WHEN THE ITEMS ARRIVED, YOU FOUND THAT SOME OF THEM WERE DEFECTIVE. WRITE A LETTER TO THE MANAGER, BAT AND BALL ENTERPRISES, ASKING HIM TO REPLACE THE DEFECTIVE ITEMS. (125 - 150 WORDS)

YOU ARE PRITAN/PRITI, 27, W.E.A. KAROL BAGH, DELHI. YOU HAVE DECIDED TO SHIFT YOUR RESIDENCE TO FARIDABAD AND HENCE DECIDED TO DISCONTINUE YOUR MEMBERSHIP OF BRAIN TRUST LIBRARY, KAROL BAGH. WRITE A LETTER TO THE LIBRARIAN, REQUESTING HIM TO CANCEL YOUR MEMBERSHIP AND REFUND YOUR SECURITY DEPOSIT OF? FIVE THOUSAND EXPLAINING YOUR INABILITY TO CONTINUE YOUR MEMBERSHIP.

YOU WANT TO SPEND A WEEK-LONG HOLIDAY AT SHIMLA IN THE MONTH OF OCTOBER. YOU HAVE DECIDED TO STAY AT HOTEL SNOWVIEW. WRITE A LETTER IN 120-150 WORDS TO THE MANAGER TO BOOK A ROOM. MENTION THE DATES, FACILITIES IN THE ROOM, FOOD, SIGHT-SEEING FACILITIES ETC YOU WILL NEED. YOU ARE AMAR/AMRITA M114, LAKE ROAD, KARNAL.

YOU ARE ARMAN/ARPITA OF 14, MG ROAD, PUNE. YOU HAD BOUGHT THE TEXT BOOK, ‘VISTAS’ FOR CLASS XII FROM A NEIGHBOURHOOD BOOKSTORE. AFTER BROWSING THROUGH THE BOOK, YOU REALIZED THAT A FEW PAGES WERE MISSING AND THE PRINT OVERLAPPED ON A FEW PAGES. WRITE A COMPLAINT LETTER IN 125 – 150 WORDS TO THE MANAGER, DAWN BOOKS, LAWRENCE ROAD, CHENNAI REQUESTING HIM FOR A REPLACEMENT OR REFUND.

YOU ARE NALINI/VISHAL, HOSTEL WARDEN, ZENITH PUBLIC SCHOOL, KOSIKALAN. WRITE A LETTER TO THE SALES MANAGER, BHARAT ELECTRONICS AND DOMESTIC APPLIANCES, NEW DELHI, PLACING AN ORDER FOR A FEW FANS, MICROWAVE AND GEYSERS THAT YOU WISH TO PURCHASE FOR THE HOSTEL. ALSO ASK FOR THE DISCOUNT PERMISSIBLE ON THE PURCHASE.

YOU ARE NEERAJ/NEERAJA SHEKHAR, PRINCIPAL, VASANT PUBLIC SCHOOL, PUNE.YOUR SCHOOL HAS JUST STARTED A MUSIC DEPARTMENT. WRITE A LETTER TO THE MANAGER OF MELODY HOUSE, PUNE, WHOLESALE SUPPLIERS OF MUSICAL INSTRUMENTS, PLACING AN ORDER FOR MUSICAL INSTRUMENTS FOR THE SCHOOL.ASK FOR A DISCOUNT ON THE CATALOGUE PRICES. (120 – 150 WORDS)

READ THE PASSAGE GIVEN BELOW AND ANSWER THE QUESTIONS THAT FOLLOW: THERE IS NOTHING MORE FRUSTRATING THAN, WHEN YOU SIT DOWN AT YOUR TABLE TO STUDY WITH THE MOST SINCERE OF INTENTIONS AND INSTEAD OF BEING ABLE TO FINISH THE TASK AT HAND YOU FIND YOUR THOUGHTS WANDERING. HOWEVER, THERE ARE CERTAIN TECHNIQUES THAT YOU CAN USE TO ENHANCE YOUR CONCENTRATION. “YOUR CONCENTRATION LEVEL DEPENDS ON A NUMBER OF FACTORS,” SAYS SAMUEL GHOSH, A SOCIAL COUNSELLOR. “IN ORDER TO DEVELOP YOUR CONCENTRATION SPAN, IT IS NECESSARY TO EXAMINE VARIOUS FACETS OF YOUR PHYSICAL AND INTERNAL ENVIRONMENT,” SHE ADDS. TO BEGIN’ WITH ONE SHOULD ATTEMPT TO CREATE THE PHYSICAL ENVIRONMENT THAT IS CONDUCIVE TO FOCUSSED THOUGHT. WHETHER IT IS THE RADIO, TV OR YOUR NOISY NEIGHBOURS IDENTIFY THE FACTORS THAT MAKE IT DIFFICULT FOR YOU TO FOCUS. FOR INSTANCE, IF YOU LIVE IN A VERY NOISY NEIGHBOURHOOD, YOU COULD TRY TO PLAN YOUR STUDY HOURS IN A NEARBY LIBRARY. SHE DISAGREES WITH THE NOTION THAT PEOPLE CAN CONCENTRATE OR STUDY IN AN ENVIRONMENT WITH DISTRACTIONS LIKE A LOUD TELEVISION, BLARING MUSIC ETC. “IF YOU ARE DISTRACTED WHEN YOU ARE ATTEMPTING TO FOCUS, YOUR ATTENTION AND RETENTION POWERS DO NOT WORK AT OPTIMUM LEVELS,” CAUTIONS GHOSH. “NOT MORE THAN TWO OF YOUR SENSES SHOULD BE ACTIVATED AT THE SAME TIME,” SHE ADDS. WHAT THAT MEANS IS THAT MUSIC THAT SETS YOUR FEET TAPPING IS NOT THE IDEAL ACCOMPANIMENT TO YOUR BOOKS’? ALSO DO NOT PLACE YOUR STUDY TABLE OR DESK IN FRONT OF A WINDOW. “WHILE THERE IS NO CURE FOR A MIND THAT WANTS TO WANDER, ONE SHOULD TRY AND PROVIDE AS LITTLE STIMULUS AS POSSIBLE. LOOKING OUT OF A WINDOW WHEN YOU ARE TRYING TO CONCENTRATE WILL INVARIABLY SEND YOUR MIND ON A TANGENT,” SAYS GHOSH. THE SECOND IMPORTANT THING, SHE SAYS, IS TO ESTABLISH GOALS FOR ONESELF INSTEAD OF SETTING A GENERAL TARGET AND THEN TRYING TO ACCOMPLISH, WHAT YOU CAN IN A HAPHAZARD FASHION. IT IS VERY IMPORTANT TO DECIDE WHAT YOU HAVE TO FINISH IN A GIVEN SPAN OF * TIME. THE HUMAN MIND RECOGNISES FIXED GOALS AND TARGETS AND APPRECIATES SCHEDULES MORE THAN RANDOM THOUGHTS”. ONCE YOUR THOUGHTS AND GOALS ARE IN LINE, A FOCUSED SYSTEM WILL FOLLOW. SHE RECOMMENDS THAT YOU DIVIDE YOUR SCHEDULE INTO STUDY AND RECREATION HOURS. WHEN YOU STUDY, CHOOSE A MIX OF SUBJECTS THAT YOU ENJOY AND DISLIKE AND SAVE THE FORMER FOR THE LAST SO THAT YOU HAVE SOMETHING TO LOOK FORWARD TO. FOR INSTANCE, IF YOU ENJOY VERBAL SKILL TESTS MORE THAN MATHEMATICAL PROBLEMS, THEN FINISH MATHS FIRST. NOT ONLY WILL YOU FIND YOURSELF WORKING HARDER, YOU WILL HAVE A SENSE OF ACHIEVEMENT WHEN YOU WIND UP. TRY NOT TO SIT FOR MORE THAN 40 MINUTES AT A STRETCH. TAKE A VERY SHORT BREAK TO MAKE A CUP OF TEA OR LISTEN TO A SONG AND SIT DOWN AGAIN. UNDER NO CIRCUMSTANCES, SHOULD ONE SIT FOR MORE THAN ONE AND A HALF HOURS. SHORT BREAKS BUILD YOUR CONCENTRATION AND REFRESH YOUR MIND. HOWEVER, BE CAREFUL NOT TO OVERDO THE RELAXATION. IT MAY HAVE UNDESIRED EFFECTS. MORE THAN ANYTHING ELSE, DO NOT GET DISHEARTENED. CONCENTRATION IS MERELY A MATTER OF DISCIPLINING THE MIND. IT COMES WITH PRACTICE AND PATIENCE AND DOES NOT TAKE VERY LONG TO BECOME A HABIT FOR LIFE. ON THE BASIS OF YOUR READING OF THE ABOVE PASSAGE, MAKE NOTES ON IT IN POINTS ONLY USING ABBREVIATIONS WHEREVER NECESSARY. SUPPLY A SUITABLE TITLE.

READ THE PASSAGE GIVEN BELOW AND ANSWER THE QUESTIONS THAT FOLLOW: THERE IS NOTHING MORE FRUSTRATING THAN, WHEN YOU SIT DOWN AT YOUR TABLE TO STUDY WITH THE MOST SINCERE OF INTENTIONS AND INSTEAD OF BEING ABLE TO FINISH THE TASK AT HAND YOU FIND YOUR THOUGHTS WANDERING. HOWEVER, THERE ARE CERTAIN TECHNIQUES THAT YOU CAN USE TO ENHANCE YOUR CONCENTRATION. “YOUR CONCENTRATION LEVEL DEPENDS ON A NUMBER OF FACTORS,” SAYS SAMUEL GHOSH, A SOCIAL COUNSELLOR. “IN ORDER TO DEVELOP YOUR CONCENTRATION SPAN, IT IS NECESSARY TO EXAMINE VARIOUS FACETS OF YOUR PHYSICAL AND INTERNAL ENVIRONMENT,” SHE ADDS. TO BEGIN’ WITH ONE SHOULD ATTEMPT TO CREATE THE PHYSICAL ENVIRONMENT THAT IS CONDUCIVE TO FOCUSSED THOUGHT. WHETHER IT IS THE RADIO, TV OR YOUR NOISY NEIGHBOURS IDENTIFY THE FACTORS THAT MAKE IT DIFFICULT FOR YOU TO FOCUS. FOR INSTANCE, IF YOU LIVE IN A VERY NOISY NEIGHBOURHOOD, YOU COULD TRY TO PLAN YOUR STUDY HOURS IN A NEARBY LIBRARY. SHE DISAGREES WITH THE NOTION THAT PEOPLE CAN CONCENTRATE OR STUDY IN AN ENVIRONMENT WITH DISTRACTIONS LIKE A LOUD TELEVISION, BLARING MUSIC ETC. “IF YOU ARE DISTRACTED WHEN YOU ARE ATTEMPTING TO FOCUS, YOUR ATTENTION AND RETENTION POWERS DO NOT WORK AT OPTIMUM LEVELS,” CAUTIONS GHOSH. “NOT MORE THAN TWO OF YOUR SENSES SHOULD BE ACTIVATED AT THE SAME TIME,” SHE ADDS. WHAT THAT MEANS IS THAT MUSIC THAT SETS YOUR FEET TAPPING IS NOT THE IDEAL ACCOMPANIMENT TO YOUR BOOKS’? ALSO DO NOT PLACE YOUR STUDY TABLE OR DESK IN FRONT OF A WINDOW. “WHILE THERE IS NO CURE FOR A MIND THAT WANTS TO WANDER, ONE SHOULD TRY AND PROVIDE AS LITTLE STIMULUS AS POSSIBLE. LOOKING OUT OF A WINDOW WHEN YOU ARE TRYING TO CONCENTRATE WILL INVARIABLY SEND YOUR MIND ON A TANGENT,” SAYS GHOSH. THE SECOND IMPORTANT THING, SHE SAYS, IS TO ESTABLISH GOALS FOR ONESELF INSTEAD OF SETTING A GENERAL TARGET AND THEN TRYING TO ACCOMPLISH, WHAT YOU CAN IN A HAPHAZARD FASHION. IT IS VERY IMPORTANT TO DECIDE WHAT YOU HAVE TO FINISH IN A GIVEN SPAN OF * TIME. THE HUMAN MIND RECOGNISES FIXED GOALS AND TARGETS AND APPRECIATES SCHEDULES MORE THAN RANDOM THOUGHTS”. ONCE YOUR THOUGHTS AND GOALS ARE IN LINE, A FOCUSED SYSTEM WILL FOLLOW. SHE RECOMMENDS THAT YOU DIVIDE YOUR SCHEDULE INTO STUDY AND RECREATION HOURS. WHEN YOU STUDY, CHOOSE A MIX OF SUBJECTS THAT YOU ENJOY AND DISLIKE AND SAVE THE FORMER FOR THE LAST SO THAT YOU HAVE SOMETHING TO LOOK FORWARD TO. FOR INSTANCE, IF YOU ENJOY VERBAL SKILL TESTS MORE THAN MATHEMATICAL PROBLEMS, THEN FINISH MATHS FIRST. NOT ONLY WILL YOU FIND YOURSELF WORKING HARDER, YOU WILL HAVE A SENSE OF ACHIEVEMENT WHEN YOU WIND UP. TRY NOT TO SIT FOR MORE THAN 40 MINUTES AT A STRETCH. TAKE A VERY SHORT BREAK TO MAKE A CUP OF TEA OR LISTEN TO A SONG AND SIT DOWN AGAIN. UNDER NO CIRCUMSTANCES, SHOULD ONE SIT FOR MORE THAN ONE AND A HALF HOURS. SHORT BREAKS BUILD YOUR CONCENTRATION AND REFRESH YOUR MIND. HOWEVER, BE CAREFUL NOT TO OVERDO THE RELAXATION. IT MAY HAVE UNDESIRED EFFECTS. MORE THAN ANYTHING ELSE, DO NOT GET DISHEARTENED. CONCENTRATION IS MERELY A MATTER OF DISCIPLINING THE MIND. IT COMES WITH PRACTICE AND PATIENCE AND DOES NOT TAKE VERY LONG TO BECOME A HABIT FOR LIFE. ON THE BASIS OF YOUR READING OF THE ABOVE PASSAGE, MAKE NOTES ON IT IN POINTS ONLY USING ABBREVIATIONS WHEREVER NECESSARY. SUPPLY A SUITABLE TITLE.

YOU ARE ANOOP/AKRITI, BADEN POWEL SENIOR SECONDARY SCHOOL, DELHI. WRITE A LETTER TO THE SALES MANAGER, APARNA PUBLISHING HOUSE, PLACING AN ORDER FOR THE BOOKS (MINIMUM FOUR TITLES) FOR YOUR SCHOOL LIBRARY. INVENT THE NECESSARY DETAILS

CHENNAI BOOK SOCIETY IS GOING TO ORGANISE A WEEK-LONG BOOK FAIR IN THE CITY DURING THE COMING AUTUMN VACATION. IT HAS REQUESTED YOUR SCHOOL FOR VOLUNTEERS TO MANAGE VARIOUS COUNTERS . AS SECRETARY, CULTURAL CLUB, CHENNAI PUBLIC SCHOOL, WRITE A NOTICE IN ABOUT 50 WORDS INVITING THE NAMES OF THOSE WHO WANT TO HELP. YOU ARE LALITH/LATHA.