Having transformed `2500` Kirana stores across eight cities in to virtual super markets, the start up Quick Bizz further decided in advance, to challenge with `15000-20000` store owners in top `30` cities of the country by the end of this year. The company has set its eye on digitzing over `100000` kirana stores over next `18-24` months.
`(a)` Identify and explain the step in the process of one of the functions of management discussed above.
`(b)` Also explain the last step to be performed by Qucik Bizz as part of the process.