Infotech Ltd. is running a website for selling gift items and getting order from all over the country. Recently, the company got the order of 100 pieces of a particular gift item from a company for its employees. Infotech arranged the item and delivered it on time but the company returned the whole lot and said that they ordered some other item and not the one which is delivered. The Infotech had to accept the rejected order back as they were not having a proper record of the item slected by the company.
(a) State the problem/ risk faced by Infotech.
(b) How can Infotech Ltd. avoid this risk ? ltbr. ( c) State other risks related to e-business.

Explanation

(a) It is a transactional risk.
(b) By using a software called 'Cookies '.
( c) (i) Storage Risk
(ii) Risk of Intelluctual property.