Tanya purchased some household goods from a 'General Store'. On reaching home, she found that one face cream, (Rs. 250) had not been billed. She became happy that, she got it without paying for. After checking the expiry date and other details, she started using it. Her face burnt due to the use of cream.
(i) Where should Tanya file the complaint for the cream ? Justify.
(ii) Which values have been violated here ?