LAST MONTH YOU PURCHASED A TV SET FROM RAM ELECTRONICS, PUSHP VIHAR, AMBALA. IT IS NOT MATERIAL DOWNLOADED FROM MYCBSEGUIDE.COM. 11 / 21 WORKING PROPERLY (IMAGINE A FEW DEFECTS). WRITE A LETTER OF COMPLAINT IN 120-150 WORDS TO THE MANAGER ASKING FOR REPAIR OR REPLACEMENT. YOU ARE AMAR/AMRITA, M114 MODEL TOWN, AMBALA.

YESTERDAY YOU WENT TO SUNRISE HOSPITAL, MARKET ROAD, NEW DELHI TAKING WITH YOU THE VICIM OF A HIT AND RUN ACCIDENT. THERE WERE CHAOTIC CONDITIONS IN THE CAUSALTY DEPARTMENT. THE MATERIAL DOWNLOADED FROM MYCBSEGUIDE.COM. 10 / 20 INJURED WAS ATTENDED TO AFTER A LOT OF PRECIOUS TIME HAD BEEN LOST. WRITE A LETTER OF COMPLAINT IN 120-150 WORDS TO THE MEDICAL SUPERINTENDENT. YOU ARE KARAN/KARUNA, M114, MALL ROAD, DELHI.

YOU BOUGHT A REFRIGERATOR TWO MONTHS AGO FROM MOHAN SALES, ASHOK VIHAR, BANGALORE. IT HAS DEVELOPED CERTAIN PROBLEMS REGARDING ITS FUNCTIONING. COOLING HAS STOPPED AND IT IS MAKING A LOT OF NOISE. WRITE A LETTER OF COMPLAINT TO THE MANAGER ASKING HIM FOR IMMEDIATE REPAIR/REPLACEMENT OF THE SAME. YOU ARE SACHIN/SHASHI, 61 PRATAP ENCLAVES, BANGALORE. (100 – 125 WORDS)

YOU BOUGHT A FLAT FROM PQR BUILDERS, SECTOR 55, NOIDA. WITHIN A PERIOD OF TWO MONTHS YOU HAVE STARTED FACING A LOT OF PROBLEMS LIKE SEEPAGE IN THE WALLS AND CEILINGS, WALL PAINT PEELING OFF, LEAKING SANITARY FITTINGS, LIFT GETTING STALLED ETC. WRITE A LETTER OF COMPLAINT IN 120-150 WORDS TO THE WORKS MANAGER. YOU ARE KARUNA/KARAN, A9D APOORVA APTS, NOIDA.

YOU ARE THE PHYSICAL EDUCATION INSTRUCTOR OF ALL SAINTS SCHOOL. YOU HAD PLACED AN ORDER FOR MATERIAL DOWNLOADED FROM MYCBSEGUIDE.COM. 5 / 7 SPORTS GOODS WITH BAT AND BALL ENTERPRISES. WHEN THE ITEMS ARRIVED, YOU FOUND THAT SOME OF THEM WERE DEFECTIVE. WRITE A LETTER TO THE MANAGER, BAT AND BALL ENTERPRISES, ASKING HIM TO REPLACE THE DEFECTIVE ITEMS. (125 - 150 WORDS)

YOU WANT TO SPEND A WEEK-LONG HOLIDAY AT SHIMLA IN THE MONTH OF OCTOBER. YOU HAVE DECIDED TO STAY AT HOTEL SNOWVIEW. WRITE A LETTER IN 120-150 WORDS TO THE MANAGER TO BOOK A ROOM. MENTION THE DATES, FACILITIES IN THE ROOM, FOOD, SIGHT-SEEING FACILITIES ETC YOU WILL NEED. YOU ARE AMAR/AMRITA M114, LAKE ROAD, KARNAL.

YOU HAD BOUGHT AN EXPENSIVE WRIST WATCH LAST WEEK. NOW YOU REALIZE THAT IT IS NOT FUNCTIONING PROPERLY. WRITE A LETTER IN 125 – 150 WORDS TO THE MANAGER, EDISON WATCH WORKS, NEW DELHI, COMPLAINING ABOUT IT AND REQUESTING HIM TO REPAIR OR REPLACE IT IMMEDIATELY. YOU ARE GOBIND/GOPA OF 68, PARK STREET, KOLKATA

YOU ARE ARMAN/ARPITA OF 14, MG ROAD, PUNE. YOU HAD BOUGHT THE TEXT BOOK, ‘VISTAS’ FOR CLASS XII FROM A NEIGHBOURHOOD BOOKSTORE. AFTER BROWSING THROUGH THE BOOK, YOU REALIZED THAT A FEW PAGES WERE MISSING AND THE PRINT OVERLAPPED ON A FEW PAGES. WRITE A COMPLAINT LETTER IN 125 – 150 WORDS TO THE MANAGER, DAWN BOOKS, LAWRENCE ROAD, CHENNAI REQUESTING HIM FOR A REPLACEMENT OR REFUND.

WRITE A LETTER TO THE EDITOR, 'DECCAN TIMES', BANGALORE ABOUT THE INADEQUATE PARKING FACILITIES IN THE COMMERCIAL STREET, M.G. ROAD, WHICH IS CAUSING A LOT OF INCONVENIENCE TO THE PEOPLE. MATERIAL DOWNLOADED FROM MYCBSEGUIDE.COM. 11 / 20 OFFER YOUR SUGGESTIONS. YOU ARE ANOOP/RITU, 24 HENNUS ROAD, BANGALORE