Natural products has been used by Indians for ages. It was prepared manually by mixing many ingredients and there was not a ready made solution.
Shahnaj Hussain saw the opportunity and made distinct categories of skin, body and hair care prdocuts and made them available in jars, dispensers, bottles and then also came up with sachets. This availabilty of innovational packages has led to the success of the company.
`(i)` Identify the element of product mix and the importance of the element discussed here.
`(ii)` Give one function performed by the element.