Control Through Computer Monitoring Managers at a New York City import-export company suspected that two employees were robbing it. Corporate Defense Strategies (CDS) of Maywood, New Jersey, advised the firm to install a software program that could secretly log every single strocke of the suspects' computer keys and send an encrypted e-mail report to CDS. Investigators revealed that the two employees were deleting orders from the corporate books after processing them, pocketing the revenues, and building their own comapny from within. The programme picket up on their plan to return to the office late one night the steal a large shipment of electronics. Ploice hid in the rafters of the firm's warehouse, and when the suspects entered, they were arrested. The pair was charged with embezzling $ 3 million over two and a half years, a sizable amount of revenue for a $ 25 million -a-year firm.
Source Hellriegel Don, Susan. E. Jackson and John W. Slocum Jr., Management : A competency based Approach, Thompson, 2002, chap. 19, p. 526
With reference to the above case, explain the concept of controlling