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BSNL has launced its Customer Acquisition and Customer Communication Management (CACMS) project that digitalizes mission critical, customer-centric business process to provide customer experience acrossall channels throughout the customer lifecycle. Which of the following will be an impact of the CACMS launched by BSNL?
Customer Center also known as
Customer Purchases at a Gas Station On Tuesday, a local gas station had 135 customers. The table above summarizes whether or not the customers on Tuesday purchased gasoline, a beverage, both, or neither. Based on the data in the table, what is the probability that a gas station customer selected at random on that day did not purchase gasoline?
What do you mean by Customer relationship management (CRM)? I. It is a system for managing a company's interactions with current and future customers . II. It is a system for managing a company's interactions with current and past customers . III. It often involves using technology to organize , automate , ans synchronize sales , marketing , customer service , and technical support
In a customer database , a customer's surname would be keyed into a _____