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Class 14
GENERAL KNOWLEDGE
Post-sales activities include ....

Post-sales activities include _____ .

A

Sales presentation

B

Customer Feedback

C

Customer identification

D

Product design

Text Solution

Verified by Experts

The correct Answer is:
B
The purpose of post sales activities is to support the customer in use of the product or services and thereby continuing customer satisfaction. It includes delivering support to agreed expectations, handling client feedback, strengthening client relationship , offering additional benefits , etc.
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