Home
Class 14
GENERAL KNOWLEDGE
Which of the following come under the am...

Which of the following come under the ambit of Cutomer relationship management ?

A

Sales

B

Marketing

C

Customer Service

D

All of the above

Text Solution

Verified by Experts

The correct Answer is:
D

(d) Customer relationship management (CRM) is a system for managing a company's interactions with current and future customers. It involves using technology to organize , automate and synchronize sales , marketing , customer service , and technical support .
Promotional Banner

Topper's Solved these Questions

  • LATEST CURRENT AFFAIRS & BANKING MCQS

    IBPS & SBI PREVIOUS YEAR PAPER|Exercise MCQ|289 Videos
  • MONEY & FINANCE IN BANKING

    IBPS & SBI PREVIOUS YEAR PAPER|Exercise MCQs|119 Videos