Rajiv, a consumer purchased medicines without noticing the date of expiry. He also did not obtain the cash memo. Do you think he will be able to protect himself by the loss caused due to expired medicine ? Give reasons to support you answer.

Akhil, a consumer purchased medicines without noticing the date of expiry. He also did not obtain the cash memo. Do you think he will be able to protect himself by the loss caused due to expired medicine? Give reasons to support your answer.

Prakhar purchased an ISI mark electric iron from 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained for the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace this iron. The manufacture refused to replace and Bharat Electricals decided to file a complaint in the consumer court. (a) Car 'Bharat Electricals' file a complaint in the consumer court against the manufacture of the electric iron? give reason in support of your answer. (b) Who can file a complaint as per the provisions of the consumer protection act, 1986?

Anita purchased a book from 'Satish Book Stores'. While reading the book she found that ten pages were missing. She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book. Where can Anita file a complaint against the seller of book ? Give reason in support of your answer. Also, explain who is a 'consumer'.

Sunny Dayal is a car driver working for Mr. Khanna. One day Sunny Dayal complained that he had difficulty in driving car because he could not see the distant traffic (car, buses, scooters, motorcycles and people) clearly though he could see the nearby things clearly. Mr. Khanna took Sunny Dayal to an eye hospital. The eye-specialist doctor checked and tested his eyes with various machines and gave him the name and power of lenses to be worn as spectacles. Mr. Khanna paid for the required spectacles for the driver. By wearing these spectacles, the driver could now see even the distant vehicles and people on the road clearly. He thanked Mr. Khanna for this. (a) Name the eye defect Sunny Dayal is suffering from. (b) What could be the two possible reasons for his eye defect ? (c) What type of lenses do you think have been recommended for Sunny Dayal's spectacles and why ? (d) Do you think Sunny Dayal has to wear these spectacles all the time ? Give reasons for your answer. (e) What could have been the risk if Mr. Khanna had not taken sunny Dayal to eye specialist doctor for the correction of vision by wearing spectacles ? (f) What values (or qualities) are displayed by Mr. Khanna ?

Reetu is purely vegetarian but her husband Rohit likes non-vegetarian food. He regularly buys nonvegetarian food (fish, meet, eggs etc.) and store it in fridge. The intermixing of odours creates problem for Reetu. Their daughter Rihana is a student of science. One day Rihana suggested her mother to put some small pieces of charcoal in the fridge as she thinks that this will solve the problem to some extent. (i) Do you think by putting some small pieces of charcoal in the fridge will solve the problem of intermixing of odours. Give reason for your answer. (ii) What are the values associated with Rihana's suggestion ?

Prabhakar purchased an ISI mark electric iron from 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained for the same. The seller and complained for the same. The seller satisfies Prabhakar by saying that he will ask the manufacturer to replace this iron. The manufacturer refused to replace and Bharat Electricals decided to file a complaint in the consumer court. Can 'Bharat Electricals' do this? Also explain 'who is a consumer' as per Consumer Protection Act, 1986. or Harish purchased a medicine from Bhatia Medical Stores for his son, who had high fever. Even after giving the medicine his son's condition did not improve and he had to be hospitalised. Doctor informed Harish that medicine given to his son was spurious. Harish complained about this to Bhatia Medical Stores. As a result, Bhatia Medical Stores decided to file a complaint against the manufacturer in the consumer court. Can Bhatia Medical Stores do this? Give reason in support of your answer. Also, explain who is a consumer as per Consumer Protection Act, 1986.

Harish purchased a medicine from 'Hari Govind Medical Stores' for his son who high fever. Even after giving the medicine his son's condition did not improve and he to be hospitalised. The doctor informed Harish that the medicine given to his son was spurious. Harish complained about this to 'Hari Govind Medical Stores'. As a result, 'Hari Govind Medical Stores' decided to file a complaint against the manufacturer in the consumer court. Can 'Hari Govind Medical Stores' do this? Give reason.

Simone, a budding entrepreneur wishes to operate a business of Flowers. Since they are perishable in nature, she plans to open a flowoer so that she can directly sell them to the customers. Being a small venture, the number of consumers is also less. So she decides that the direct channel of distribution is better. Her friend, Ankit is a manufacture of gift items. He is confused regarding the level of channel he should follow. Can you guide him regarding the problem? Give points for support of yours answers.

Pankaj purchased a car from Abhishek Motors for Rs. 50 lakh. The company offered many attractive gifts to Pankaj, like free insurance for two years, free pick-up and drop facilities for free servicing up to 20,000 km, etc. But after a few days Pankaj noticed that the pick-up of the car was not good and there was some problem in the engine. The company serviced the car free of cost but even then Pankaj was not satisfied with its performance and Abhishek Motors was not giving him due response. So he filed a complaint in the State Commission but was not satisfied with its decision also. He was very much disturbed and after two months decided to appeal against it. Can Pankaj appeal against the decision of the State Commission? Give reason in support of your answer.