During partition, Mr. Subhash came to Delhi from Lahore with a lot of wealth. Keeping in view his innate ability to visualise and create things, he decided to work as a junior assistant in a film studio. Over a period of time, as he gained experience and his work was well acclaimed, he decided to set up his own film studio. Initially he was himself looking into every aspect of the business, but as his work increased manifolds and his own productivity reduced with age, he hired Mr. Rajan as manager. Mr. Rajan being immature in his work started giving bookings for the studio haphazardly He would never decide anything in advance or do any kind of forecasting of events. This led to lot of confusions and conflicts. As a result, the goodwill earned by Mr. Rajan over the years began to decline In context of the above case
State the first three steps involved in this process