Sapna opens a garments showroom in Jaipur after completing a course in textile designing. She has employed person in her showroom. For greater productivity she divides the work into small tasks and each employee is trained to perform his/her specialised job. The sales persons are allowed to close a deal with a buyer by giving a maximum of 10% discount, whereas the decision to give any further discount rests with Sapna as the final authority. In the earlier days of starting of the business, four of her employees were asked to put in extra hours of work. In return, she had promised to give them a special incentive within a year. Therefore, after six months when the business was doing well, she awarded a cash bonus to each of these employees to honour her commitment. However, when it comes to settling the conflicts among her employees, she tends to be more biased towards her female employees. In context of the above case:
Identify and explain one principle of management that is being applied by Sapna by quoting lines from the paragraph.

Explanation

The principle of management applied here is Centralisation and Decentralisation