Home
Class 12
BUSINESS STUDIES
Mr Saurabh, manager of the Customer Rela...

Mr Saurabh, manager of the Customer Relations Department of LTR Ltd promoted Ms Saira as office supervisor. Earlier, she was working as a typist in the department. As a supervisor, she manages work assignment effectively, but would be able to manage the staff. Saurabh received a number of complaints due to her poor performance.
If Mr Saurabh now decides to remove her from the post of supervisor and abolish the post altogether, would the company be affected ?

Text Solution

Verified by Experts

The post of supervisor should not be abolished because of the following reasons :
(i) Maintains contact A supervisor maintains day-to-day contact and friendly relations with the workers. He guides and instructs them like a friend, philosopher and guide.
(d) Acts as a link A supervisor acts as a link between workers and managers, as he conveys management ideas and instructions to the workers and worker's grievaces and suggestions to the managers. Thus, it helps to reduce conflicts and misunderstandings between the two groups.
(iii) Maintains group unity A supervisor sorts out differences among workers in order in order to maintain group unity and harmony within the organisation.
(iv) Ensures performance A supervisor is responsible for the achievement of goals, for which he motivates in the organisation.
(v) Provides on-the training Through constant supervision and guidance, a supervisor provides on-the-job training to the workers.
(vi) Builds morale A supervisor helps to build high level of morale and motivates the employees through effective leadership and motivation.
Promotional Banner

Topper's Solved these Questions

  • DIRECTING

    ARIHANT PUBLICATION|Exercise SELF ASSESSMENT (MCQs)|5 Videos
  • DIRECTING

    ARIHANT PUBLICATION|Exercise SELF ASSESSMENT (Very Short Answer Type Questions)|5 Videos
  • DIRECTING

    ARIHANT PUBLICATION|Exercise Chapter Practice (LONG ANSWER TYPE)|14 Videos
  • CONTROLLING

    ARIHANT PUBLICATION|Exercise CBSE Examinations Archive (LONG ANSWER TYPE QUESTION)|2 Videos
  • Financial Management

    ARIHANT PUBLICATION|Exercise CBSE Examination Archive ( Long Answer )|17 Videos
ARIHANT PUBLICATION-DIRECTING-CASE STUDIES
  1. In Tata Steel, several initiatives have been taken to futher imrove th...

    Text Solution

    |

  2. In Tata Steel, several initiatives have been taken to futher imrove th...

    Text Solution

    |

  3. Abraham H. Maslow was born in Brooklyn, New York, in 1908. He studied ...

    Text Solution

    |

  4. Abraham H. Maslow was born in Brooklyn, New York, in 1908. He studied ...

    Text Solution

    |

  5. Abraham H. Maslow was born in Brooklyn, New York, in 1908. He studied ...

    Text Solution

    |

  6. It is interesting and inspiring to know about N.R. Narayana Murthy, Ex...

    Text Solution

    |

  7. It is interesting and inspiring to know about N.R. Narayana Murthy, Ex...

    Text Solution

    |

  8. Qualities of Good Leader In all about 18,000 traits were identified ...

    Text Solution

    |

  9. Anjali had been working with Tata Enterprises for the last ten years. ...

    Text Solution

    |

  10. Anjali had been working with Tata Enterprises for the last ten years. ...

    Text Solution

    |

  11. Anjali had been working with Tata Enterprises for the last ten years. ...

    Text Solution

    |

  12. Mr Shubhendu Bose is the owner of 'Bikmac Enterprises' carrying on th...

    Text Solution

    |

  13. Mr Shubhendu Bose is the owner of 'Bikmac Enterprises' carrying on th...

    Text Solution

    |

  14. Mr Fernandes is the owner of Unibie Enterprises, carrying on the busin...

    Text Solution

    |

  15. Mr Fernandes is the owner of Unibie Enterprises, carrying on the busin...

    Text Solution

    |

  16. Mr Saurabh, manager of the Customer Relations Department of LTR Ltd pr...

    Text Solution

    |

  17. Mr Saurabh, manager of the Customer Relations Department of LTR Ltd pr...

    Text Solution

    |

  18. Mr Saurabh, manager of the Customer Relations Department of LTR Ltd pr...

    Text Solution

    |

  19. Mr Saurabh, manager of the Customer Relations Department of LTR Ltd pr...

    Text Solution

    |

  20. AS Environs Ltd is dealing in Environment-Consultancy. To get the busi...

    Text Solution

    |