AS Environs Ltd is dealing in Environment-Consultancy. To get the business, the team leader and his team used to travel to different states to give presentation to their clients. As per the policy of the company, the team leader used to travel by air whereas his team travelled by road/train. It was not only time consuming, but also at times forced the demale team members to travel alone.
As a result, the subordinates were not acting in a desired manner to achieve organisational goals. The CEO of the company came to know about it. He called the team leader, discussed the matter with him and decided to change the travel policy of the company. It was decided that in future all the members including the leader would travel together and usefully utilise the travelling time in discussion about the presentation to be given to the clients. This made a positive impact and every member of the team started acting in a manner as desired by the team leader.
State the features of the element of the function of management used by the CEO.

Explanation

The function of management being performed by the CEO is 'Direction' and the element of 'Direction' used by him is 'Motivation'.
Motivation means incitement or inducement to act or move. In the context of an organisation, it means the process of making subordinates to act in a desired manner to achieve certain organisational goals.
The distinct features of motivation are :
(i) Motivation is a phychological phenomenon It is a personal and internal feeling like and urge, drives, desires, and aspirations of human being, which influence human behaviour.
(ii) Goal directed behavious Motivation inspires an employees to achieve goals. Thus, it encourages goal directed behaviour.
(iii) Motivation may be positive or negative Positive motivation means inspiring people to work better by providing incentives and negative motivation means forcing people to work by threatening or punishment.
(iv) Motivations is a complex process, as the individuals are heterogeneous in their expectations, perceptions and reactions.