A company 'M' Ltd. is manufacturing mobile phones both for domestic Indian market as well as for export. It had enjoyed a substantial market share and also had a loyal cutomer following. But lately it has been experiencing problems because its targets have not been met with regard to sales and customer satisfaction. Also mobile market in India has grown tremendously and new player have come with better technology and pricing. This is causing problems for the company. It is planning to revamp its controlling system and take other steps necessary to rectify the problems it is facing.
(a) Identify the benefits the company will derive from a good control system.
(b) How can the company relate its planning with control in this line of business to ensure that its plans are actually implemented and targets attained ?
(c) Give the steps in the cntrol process that the company should follow to remove the problems it is facing.

Explanation

When company starts following is good control on operations, it leads to certain benefits which are:
(i) It helps in achieving desired goals.
(ii) It helps in judging accuacy of operations and standards.
(iii) It helps in making efficient and effective use of resources.
(iv) It helps in improving employees morale.
(v) It helps in ensuring proper flow of orders and that the whole system is in discipline.
(vi) It faciliates coordination and improves the performance of every individual.