For buyers of consumer durable products, what 'customer care services' would you plan as a manager of a firm marketing new brand of motorcycle. Discuss.

Explanation

Customer care services for marketing a new brand of motorcycles would include :
`(i)` Providing free servicing for feq initial years from purchase time.
`(ii)` Making available the spare parts.
`(iii)` Facility of servicing (paid) and repairing.
`(iv)` Lodging complaints of customers using the product on a regular basis.
`(v)` Taking suggestions for improvement in the product for future.