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When can a complaint be filed under the Consumer Protection Act, 1986?

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A complaint can be filed under the Consumer Protection Act, 1986 within two years from the date on which the cause of action has arisen. However, a complaint may be entertained even after the expiry of the said two years, if the complainant satisfies the Consumer Courts that he has sufficient cause for not filing the complaint within such period.
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Tanya purchased some household goods from a 'General store'. After reaching home she found a face cream which she had not billed for. After checking the date of expiry and other details, she started using it. Her face burnt due to the use of the cream. Where should Tanya fila a complaint? Justify. Under Consumer Protection Act, 1986 who can file a complaint?

ARIHANT PUBLICATION-CONSUMER PROTECTION -Short Answer Type Questions
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  4. How does consumer awareness protect consumers from exploitation?

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  5. How does self-regulation by business persons help in consumer protecti...

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  6. What is Public Interest Litigation (PIL)?

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  7. Explain in brief any three means, by which a consumer can be protected...

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  8. When can a complaint be filed under the Consumer Protection Act, 1986?

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  9. Explain in brief the procedure for filing a complaint under the Consum...

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  10. Who is a 'consumer' under the Consumer Protection Act, 1986?

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  11. State any six reliefs available to a consumer under the Consumer Prote...

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  12. What is a complaint under the Consumer Protection Act, 1986?

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  13. Suppose, you are familiar with an organisation, who is protecting and ...

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  14. Rakhi was in hurry. She went to a shop and bought a packet of cream bi...

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  15. Meeta purchased a book of Rs. 375 and took the cash memo. Later, she f...

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  16. A shopkeeper sold you some spices, claiming that those were pure. Late...

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  17. Rahul Bajaj purchased a car for Rs. 18 lakh from an Automobile Company...

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  18. Day-by-day the cases related to consumer exploitation are increasing i...

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  19. Explain briefly any two points of importance of consumer protection fr...

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  20. Sumit purchased an ISI marked washing machine of a famous brand 'MG' f...

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