Customized

BSNL has launced its Customer Acquisition and Customer Communication Management (CACMS) project that digitalizes mission critical, customer-centric business process to provide customer experience acrossall channels throughout the customer lifecycle. Which of the following will be an impact of the CACMS launched by BSNL?

Customer Center also known as

What do you mean by Customer relationship management (CRM)? I. It is a system for managing a company's interactions with current and future customers . II. It is a system for managing a company's interactions with current and past customers . III. It often involves using technology to organize , automate , ans synchronize sales , marketing , customer service , and technical support

In a customer database , a customer's surname would be keyed into a _____