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Call to Action (CTA) and Customer Relationship Management (CRM) #shorts #cta #crm #newsletter

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What do you mean by Customer relationship management (CRM)? I. It is a system for managing a company's interactions with current and future customers . II. It is a system for managing a company's interactions with current and past customers . III. It often involves using technology to organize , automate , ans synchronize sales , marketing , customer service , and technical support

Following are the conditions for short listing candidates for the post of Customer Relations officers (CRO for XYZ Limited. The candidate to be called for interview must A. be a graduate in Science i.e. B.Sc. with minimum 55% marks. B. Have atleast 3 yr experience in selling/marketing. C. have participated in debating or drama or sports at the inter college level onwards. D. have secured minimum 60% marks in the written examination. E. be ready to deposit Rs. 10000 as security deposit. Based on these criteria and information provided below, decide the courses of action in each case. You are not to assume anything. If the data provided is not adequate to decide the given course of action, your answer will be 'data inadequate'. All the candidates given below fulfill the criteria for age. Deepali is a 26 yr old girl having obtained 60% marks in post-graduate, 53% and 64% at B.sc. and written exam respectively. Deepali has worked as sales executive for 3frac(1)(2) yr. She has obtained many prizes in inter college events in debating and is ready to deposit Rs.10000 as security deposit.

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