Trust is the basic tenet for all relationships, so building an environment of trust is one of the (136) important things one can do to (137) a positive work environment. It is a philosophy that must be demonstrated in everything you and your staff does. Trust is about doing what you say you are going to do and being who you say you (138). It is about showing your staff in everything you do that you are reliable, responsible and accountable and that they can (139) on you for consistency. Also, letting them know you (140) the same from them. When your words and behaviour are congruent you (141) trust. It will take sometime for your staff members to learn that you are a person of your word. If they see that you are consistent you will build trust, but if they see that your words don't match your behaviour their trust in you will be (142). The unfortunate thing about trust is that it takes a long time to build, but is very fragile and breaks easily. Once broken, it takes an (143) longer time to regain and it may never be fully rebuilt. Therefore, it is of primary importance that you are (144) of all your words and behaviour and ensure that they are worthy of your employees' trust. Even while dealing with uncomfortable situations, if you are honest and upfront it will make thing (145) for everyone.