Statement : Many customers complained to the manager of the local branch of the bank against the high handedness of the bank employees while dealing with the customers.
Courses of action : I. The bank management should immediately suspend all the employees of the branch and deploy a different set of employees.
II. The bank management should ask for a report from the manager of the branch for taking necessary steps

Options

A. If only Course of action I follows
B. If only Course of action II follows
C. If either Course of action I or II follows
D. If neither Course of action I not II follows

Answer

D

Explanation

First is not valid because it is extreme and immediate and second to because bank management has no role in question